Mercury is doing its retrograde thing from May 10 to June 2.
This is so weird. My newish computer — a generous gift from the kids — suddenly locked me out.
Nothing I tried seemed to work so I called Apple and an extremely patient person helped me for more than an hour to go through the steps to recover access. None of the usual fixes seemed to work for him and he was stymied too, as there didn’t seem to be a mechanical or software reason to explain this glitch.
Finally, as he mirrored my device (with my permission), we were able to unlock the password protections.
It’s all fixed now, thank goodness, but I checked, and sure enough, Mercury is in retrograde which MIGHT explain how and why it happened.
FYI: this is a good time to back up all of your technology! It’s common to have files go missing, technology crashes, or software malfunctions during this time. Better safe than sorry, right?